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Refund Policy

Last updated: [DATE]

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Faulty or not as described

If a pack doesn’t work as described, tell us at hello@menemotion.com within 30 days of purchase. We’ll try to fix it, and if we can’t, we’ll refund you in full.

Changed your mind

Because packs unlock immediately, the 14-day cancellation right for digital content doesn’t apply once you’ve started using a pack (you agree to this at checkout). If you bought a pack by mistake and haven’t exported anything from it, email us within 14 days and we’ll usually refund you.

How refunds work

Refunds go back to the card you paid with, usually within 5–10 working days. When a pack is refunded, it’s removed from your account.